Return Window

• Items may be returned within 30 days of delivery.

Eligibility
To qualify for a return:

• Item must be unused and in its original condition.

• Original packaging and tags (if applicable) must be included.

• Proof of purchase is required.

Non-Returnable Items
The following items cannot be returned:

• Gift cards

• Personalized or custom-made products

• Perishable goods

• Final sale or clearance items

• Personal care items (if opened)

How to Start a Return

1. Contact our customer support with your order number.

2. Wait for return authorization and instructions.

3. Ship the item using the provided instructions.

Refunds

• Refunds are processed within 5–10 business days after the returned item is inspected.

• Refunds are issued to the original payment method.

• Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

• We replace items only if they are defective, damaged, or incorrect.

Damaged or Incorrect Orders

• Contact us within 7 days of delivery with photos of the item and packaging.

• We'll arrange a replacement or refund at no additional cost.

Return Shipping

• If the return is due to customer preference (e.g., wrong size or changed mind), the customer is responsible for return shipping costs.

• If the return is due to our mistake or a defective item, we cover the return shipping costs.